Unopened After waterproofing measures, it will be shipped via post-in using a cushioned envelope. Since this was purchased in-store, there may be some minor scratches on the packaging. If you are looking for a perfect item, please purchase directly from a store. For product defects, please contact the manufacturer directly. Returns and exchanges are not accepted to prevent product substitution. Please refrain from complaints regarding packaging. No price reductions. No replies to comments.