Rena Levi Liquid Pen Waterproof Color: Taupe This product is a liquid pen, so if the pen tip is facing upwards for an extended period during shipping, the ink flow may become poor. In this case, please place the pen with the tip facing downwards for a while. Also, if oil from foundation or sunscreen gets on the brush, the ink flow may become poor. In this case, use hot water or water-based cleansing on a tissue and gently wipe the brush. Although it is new and unused, there is a dent in the box. Please refrain from purchasing if you are sensitive to this issue.