(JP¥300)
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A business book on hospitality that explains customer service techniques that create感動 (kan-doh - deep emotion/impression). - Title: Disney's Hospitality - Author: Bunjiro Fukushima - Language: Japanese - ISBN: 978-4-8061-4224-9 - Content: Business book on hospitality - Features: Customer service techniques that create感動 (kan-doh - deep emotion/impression) Thank you for viewing! ♡
1 week ago