This is a Gadgetable Heather business backpack. There are several areas where the metal plating on the zipper pulls has peeled off, including the areas shown in the photos. Other than that, there are almost no stains or scratches, and I think it's in good condition (based on the seller's subjective opinion). The shoulder straps have some creasing due to use and storage, but please understand that this is a used item. - Brand: ace.GENE - Color: Black - Features: Many pockets. Includes a 2-way through pocket for easy access to umbrellas and water bottles, and a PC storage area with an L-shaped zipper for easy access. The back has a mesh cushion pad. Water-resistant material is used. The zipper area has a PU laminate to prevent rain from penetrating the bag. ● We carefully inspect the items, but since it's a subjective assessment, there may be oversights. Please consider this a used item and understand. ● No smokers or pets. ● In some cases, it may be folded up for shipping, and there is a possibility of creases. Please understand. ● We take measures to prevent water damage, but we may use simple packaging or recycled packaging. ● We may change between Rakuraku Mercari and Yu-Yu Mercari shipping, but we will not notify you in advance. If you have any questions, please feel free to ask. We will add more photos as much as the number of photos allows.