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Thank you for viewing. A standard guide for IT service optimization. - Title: Standard Service Level Management - Authors: Rick Strum, Wayne Morris, Mary Jander - Publisher: Ohmsha - ISBN: 978-4274-94683-5 - Price: 3200 yen (excluding tax) - Language: Japanese As shown in the image, there is a crease on the top of the outer cover. The inside is clean.
3 days ago