I have uploaded photos here to show the differences from a genuine shawl, so please take a look. Differences in the logo, especially the "u" is easy to see. Differences in the length to the fringe. The logo is printed, not embroidered. The transaction messages have automatically ended. I received a message on December 17th in the transaction message section stating that the return was completed and a refund would be issued, but I have not heard back from the seller since then. The transaction messages have ended, and I cannot contact you, so I apologize for contacting you here. Please provide detailed information on how to receive the refund.