There are writings in 5 places like in the 3rd and 4th photos. (Sorry if I missed any) Other than that, the inside is clean. ☆Please read the profile before purchasing☆ Mock exam question collection on manners and protocol. - Title: Manner and Protocol Certification Level 2 & 3 Question Collection - Publisher: J&M&A - Question Format: Mock Exam Questions - Target Levels: Level 2 & 3 - Contents: Question collection on manners and protocol Thank you for viewing.