Many Refa products are counterfeit. This item comes with the box, receipt, and warranty for your peace of mind. There is one scratch. Please see the 9th photo. Also, it has been used with care and is generally clean, but please consider that there may be minor scratches. Multi-function shower head, silver finish, with adapter. - Brand: ReFa - Model Name: RS-AF15A - Included Accessories: Adapter - Color: Silver - Design Features: Multi-function shower head Thank you for viewing.