I purchased this at Aeon for a Buddhist memorial service. I've used it a few times and then stored it on a shelf. I'm selling it because I'm decluttering. It was made in 2013, so it's been a few years, but I haven't used it much, so I think it's still usable. It's compact and easy to use. For the purpose of this sale, I put water in it and turned on the power. The water boiled without any problems, and it kept warm. There is no outer box or instruction manual. I will wrap it in bubble wrap and ship it via Takkyubin (courier service). There is a little rust on the screw part of the cord. (See photo 8) I cleaned it thoroughly and dried it before listing it, but it is a used item, so I ask for your understanding.