After purchasing at the store, I changed her clothes and kept her in a glass case. I am selling her due to downsizing my hobby. I will include the doll itself, white clothes, and white shoes, and will send her in a box. I apologize, but I cannot accept returns to prevent swapping. I cannot find any noticeable scratches or dirt, but please understand that this is a used item before purchasing. Licca Castle Kirachan Little Factory Licca-chan