I purchased these about two years ago and used them normally until yesterday. However, while I was moving with them in my bag, the base of the wire seems to have broken, and the wire connection part indicated by the pen is loose. However, the sound from both the left and right sides comes out normally. They work fine, but there is a slight difference in the pressure on the left and right ears, but since they are the over-ear type, it doesn't bother me much once I get used to it. They don't fall off or wobble during use, so they can be used normally. The two-year warranty period has expired, so I couldn't send them in for repair. I will consider them as junk, so please understand that they are non-refundable and non-returnable. - Brand: SHOKZ - Model Name: OPENRUN PRO - Type: Bone Conduction Headphones - Accessories: Charging cable, storage case - Color: Black Thank you for viewing.