New, unused. The box tape didn't peel off cleanly when I took it out for photos, so there's some tape residue and a dent on the box. For shipping, the box will be folded and sent with the product, with waterproof packaging. Cleaner to keep your washing machine tub clean, lasts approximately 3 months. - Contents: 2 pieces - Purpose: Washing machine tub cleaner - Duration of use: Approximately 3 months - Compatible machines: Stainless steel tubs - Condition: Minor scratches on the box Thank you for looking.