Plush Toy V42 Mode White Returns and Exchanges *Please contact us within 3 days of product arrival. [In case of shipping errors or defective products] If the delivered product is defective, dirty, or damaged, we will promptly exchange the product at our expense (please make your claim within 15 days). [Returns and exchanges due to customer convenience] We do not accept them. Security and Privacy Policy We will not provide or sell the information you enter (name, address, phone number, email address, purchased items, and other registered information) to external companies for their marketing or solicitation purposes. We will keep your personal information confidential, and its use will be solely for the purpose of maintaining the relationship between us and you. Furthermore, access and use of your information by employees within our company is restricted to protect your privacy information.