Russell Hobbs Basic Oven Toaster 1000JP I used it only once to try it out. I don't see any scratches or stains in particular. There are marks on the instruction manual made with a marker. The outer box was shipped as is during delivery, and the shipping label was directly attached to it, so there are sticker marks. Please understand. "Simple & Basic that satisfies everyday use" An oven toaster with simple functions and design for long-term daily use. It has 3-stage browning adjustment to suit your needs and preferences, as well as stepless temperature adjustment between approximately 90 and 230 degrees. The 30-minute long timer is useful for long cooking times such as apple pie, meat, and baked sweet potatoes. The tray can be attached under the wire rack, preventing oil from food from dripping onto the heater. The interior can accommodate pizzas up to 20cm in diameter, and it comes with a crumb tray.