Although unused, this item has been stored while being moved around in a warehouse, so please understand that the outer box (package) may have minor scratches and slight dirt that are noticeable upon close inspection, as well as traces of sticker removal. Since I don't have a cardboard box that fits this size, it will be simply wrapped in vinyl from this condition. Fragile items. There is insurance for damage during shipping. In the unlikely event that the product inside has a functional defect, we will offer a full refund after the item is returned, so please send a message before confirming receipt. You have one week from the date of arrival to confirm receipt. We cannot provide support after the receipt has been confirmed.