Thank you for viewing. I've used this item only a few times. There were some loose threads to begin with, and there's a bit of white discoloration near the metal hardware. Please check the photos. The handle and the inside have lost their shape a bit. I think it will look like the photo when you put items inside. (I've put in newspaper in the photo.) Since I don't have the original bag, I will wrap it in bubble wrap and ship it in a cardboard box. Returns are not accepted. Due to a business trip, I cannot ship on weekends. Shipping will be on weekdays. Thank you for your understanding. The shoulder strap will be placed inside the bag for shipping.