This is a beautiful Tory Burch 2-way handbag in a vibrant red color. In the images, some parts may appear black due to light reflection, but this is not the case at all; it's a vivid and beautiful red! It has an internal pocket with a zipper. It comes with a removable shoulder strap, allowing for casual use as a crossbody bag. Since it's new and unused, the bag itself has no scratches or stains. However, it was stored on a bag hanger, so there is a slight crease on the strap from that. I will do my best to restore the strap before shipping, but please purchase only if you understand this. It's not a damage, and it should disappear with the weight of the bag during use. Due to the nature of the product, no returns are accepted.