Purchased from Rakuten's Koala Sleep Japan six months ago. I used it for a while, but it didn't suit me, so I've been storing it in the closet. The return period has passed, so would anyone like to try it? I used a towel wrapped over the pillowcase, so the pillow itself was not used directly. The user is female. There are no noticeable scratches or stains, but please understand that this is a used item. I carefully checked the pillow itself inside the cover for any hair or dust, but I apologize if any remain. I threw away the box, so I will wrap the item in a plastic bag and ship it with simple packaging.