Genuine, brand new, unopened domestic product. This item is not a used item purchased from Mercari, used goods stores, etc., but there is some damage to the box that occurred during transportation. Please check the damage location near the barcode in image 9. There is no sun damage. Please refrain from purchasing if you are particular about the condition of the box or are very sensitive to such things. No smoking, no pets. We will ship in a cardboard box with cushioning material to prevent damage during transportation. Since it is new and unopened, we cannot handle initial defects. Please contact the manufacturer for assistance.