The case has scratches and scuffs. The disc may also have scratches. We do not inspect each item individually. If you are concerned, please purchase from sellers who are listing items as "no noticeable stains" or "new." Regarding other products and shipping, details are provided in my profile, so please be sure to read the product description and profile. If you make an immediate purchase without reading them, I will cancel the order. It is difficult to assess the degree of damage, and there may be differences in judgment between you and me, and there may be oversights, so I have listed the item as having stains and scratches. Some items may be clean, but please make your judgment based on the photos. If you are at all concerned, please purchase from sellers who are listing items as "no noticeable stains." Also, this is a used item. Please purchase only if you understand that it is a used item. This is based on my personal judgment, so there may be oversights. Please understand. We cannot accept returns or complaints under any circumstances, so please understand.