This is a Tabine neck pillow with high ratings on Amazon. I used it only once during an overseas trip, but I am selling it because I purchased another neck pillow. Normally, the neck pillow is folded into a compact case and inflated when used. The case itself acts as an air pump, so you can inflate it without using your mouth. You can adjust the firmness to your liking by controlling the amount of air. There are no noticeable scratches or stains, but please understand that this is a used item before purchasing. It will be sent in an envelope and likely delivered to your mailbox. (Shipping method may change) Free shipping, and immediate purchase is welcome.