Both items are unopened, mint-condition, unused products! As the general import and sales distributor is Yamaha Music Japan Co., Ltd., you can use this product with confidence. ^_^ It can be installed in rooms or recording studios where wall mounting is possible. Suitable for items with a headstock width of 5 cm or less. To install the hanger, drill holes in studs or beams, then attach the bracket and insert screws. The soft TPE polymer material protects the contact points between the stand and the guitar. ^_^ Although it is an unused item in very good condition, as I have never installed or used it since purchasing it, please refrain from purchasing if you are overly concerned about minor details. m(_ _)m