Purchased new in September 2025. All accessories should be included. I believe it's working properly. I've cleaned it up for sale. Clear blue custom in-ear monitors, re-cable compatible, with multiple sizes of ear tips. - Brand: qdc - Accessories: Case, user manual, ear tips (sizes: S, M, L) - Design: Custom in-ear monitor type - Ear tip type: Silicone, multiple sizes - Cable type: Re-cable compatible - Clip: Cable clip included Thank you for looking.