The Dokin-chan from the "Waku Waku Concert Series" is brand new and unused. The mascot keychain does not come with a ball chain (please check the second image). *Please refrain from purchasing if you are sensitive about items kept in a private home. *There are no noticeable scratches or distortions, but as this is a used item, please refrain from purchasing if you are concerned. *We cannot accept returns after shipping. Please understand. *We cannot respond to returns or delays in tracking after shipping. Please understand. This item is also listed on other sites, so it may be out of stock. Please understand. If you have any other questions, please contact us in the comment section.