This is a used item. There are some minor scratches and dirt from use. There are no noticeable large scratches or stains. Please refer to the photos for the condition. The cover for the head (a little loose), the AC adapter for charging (RC1-74), and the instruction manual are included. I have cleaned it briefly before listing it. Also, I have disinfected the head part with alcohol. It will be shipped via Yu-Packet Plus. Instant purchase is welcome.