It is a genuine product! The outer box has been opened for inspection only. The inner packaging is unopened, so it is in new condition. We usually ship without the box, but if you need it, please let us know in advance and we will include it! As this is an imported product, there may be initial scratches. Please refrain from purchasing if you are sensitive to this! * Returns and refunds are not accepted to prevent swapping, etc. Thank you for your understanding! Thank you for viewing.