DIMOO My Cloud Companion Series Plush Pink Authentic product purchased from POP NOW. The contents were listed on the box, but the contents have been checked by opening the plastic wrap. Although it is new and unused, please refrain from purchasing if you are sensitive to minor imperfections due to personal storage. Will be packaged with waterproof measures. The box will be folded and shipped. Due to the prevalence of counterfeit products, please understand that cancellations, returns, exchanges, and refunds will not be accepted to prevent issues such as product substitution.