Daiwa 21 Caldia LT 3000-CXH I purchased this new through online shopping last fall. I believe I've used it about 10 times. After each use, I've rinsed it with running water and stored it in a dark place. I've taken good care of it, so there are no noticeable scratches. There are minor scratches from use. The drag and handle are in perfect working order. The spool is also scratch-free. The rotation is smooth, with no grinding or scratching. I think it's in excellent condition. There is no box or manual, just the reel itself. Although it's in excellent condition, the assessment of scratches and the feel of the reel can vary from person to person, so please refrain from purchasing if you are overly concerned or if you intend to make a claim or return it later. Thank you. Daiwa Shimano Caldia SW Certate Stradic Thank you for viewing.