I purchased this item new and only used it for one month before my child left the daycare. The condition is very good, and there are no noticeable scratches or stains. Please refrain from purchasing if you are overly concerned about minor details. *There is a name written on the item, but it's on the back of the care tag. Only the first name is written, and it has been blacked out with a marker. There is no name written on the hat itself.*