The box has been opened to check the contents, but the item is new and unused. The blister pack will be removed and wrapped in bubble wrap. The bonus item will be placed in the remaining space and shipped. I am selling this because the environment in my home has changed since I ordered it in the summer. I would also like to sell all of the unpainted hair, so I will be selling it this way. Due to being a product from an overseas manufacturer, there may be initial scratches, blemishes, and color transfers. Please refrain from purchasing if you are concerned about this. I am selling this because I have nowhere to store it. I purchased this from Helnyar. Please note that I am unable to handle initial defects. Thank you.