This is an item that was on display and was in the remote control case for canceled orders. Personally, it doesn't seem like the original bag has been opened. I think it's unused, but since I have no proof and cannot avoid storage scratches or deterioration, I will treat it as used. Manufacturer: Panasonic Model Number: HK9493 Most items are used. I am an amateur photographer, so I took the pictures quickly without worrying about the lighting. I haven't edited the images to deceive, except for rotating them (90 degrees or 180 degrees for better viewing). White items may appear whiter than they actually are due to the characteristics of digital cameras. I understand how you feel, but I am offering unused items at a low price, so please refrain from negotiating discounts. [Important Notes] The outer packaging bag has scratches and tears. Even if it looks new, all remote controls are treated as used. To avoid complaints, please assume that there may be scratches, discoloration, two-tone colors, stickers, magic marker marks, tight or loose sliding lids, tight or loose battery covers, and other issues that may not be visible in the images. Also, there may be compatibility issues with your air conditioner (e.g., if the main unit's sensor is dirty). Note: I do not guarantee all functions. Please judge based on the images as it is difficult to convey everything in words. Please refrain from purchasing if you have any concerns. *The items in the background are not included; only the item in the product name is. The number in the last image is my management number and is not relevant to viewers. If you agree with the description, you can purchase immediately. Even if there are comments, the first person to purchase will be given priority. Shipping will be done using recycled materials. Also, free shipping is limited to a thickness of 3 cm, so it will be a simple package. I will do the minimum packaging, but you may feel that the packaging is thin. If you are concerned, we can use a courier service for an additional fee. In that case, the price will change, so please comment before bidding. (Search terms) HKK949301 HH-CA HH-CD0613AH HK9493MM LGC81121 with holder HKK949301 HH-CD0613AH LGC81121 HK9494 MM HK9327K HK9392K HK9493 HK9814 HK9392 HK9491 HK9813 HK9494 HK9496 HK9487 HK9480 HK9478