HIRONO Shelter Series The inner bag is unopened. Includes box and accompanying card. No price negotiations. Please refrain from purchasing if you are concerned about initial minor scratches, are very particular, or desire a perfect item. As this is an overseas product and the contents are unopened, we cannot be held responsible for initial defects or scratches. Please understand. All Pop Mart products listed were purchased from stores or the Pop Mart official website. They are genuine products. Returns and exchanges are not accepted to prevent product substitution. Thank you for your understanding.