I purchased this for a business trip, but never used it and kept it in storage. Although there are some minor scratches from storage, it is unused and in good condition with no dust accumulation in the filter. I have tested its operation for this listing. This is a gray Panasonic hair dryer EH-NE5J with turbo and cool air functions. It has a chic design that blends well with any room and is very light, making it easy to handle. - Brand: Panasonic - Color: Gray - Model Name: EH-NE9J - Features: Turbo, Cool Air Function