Thank you for viewing! Please refrain from purchasing this item if you are concerned about its condition, as it is a used item. Also, please note that we do not accept returns or exchanges. This item was stored at home, and I have no knowledge of musical instruments, so I do not know about the sound or tuning. I apologize. I will answer questions to the best of my ability, so please comment if you have any. Thank you! Black acoustic guitar with a heart-shaped soundhole, JJ Heart model. - Brand: JJ Heart - Model Name: JJC-HRTKIT/BK - Color: Black - Features: Heart-shaped soundhole Thank you for viewing.