Aladdin Far-Infrared Graphite Heater AEH-G105N Made in 2019 Purchased in 2021, used occasionally in a room for about 2 years, then stored at home. There are no noticeable scratches, but there are two small dents as shown in image No. 20. I was unable to completely remove the dirt on the inner panel of the heater, so please check the images. Regarding the listing: Operation confirmed. Items that could be washed were washed with water, disinfected with alcohol, and cleaned. *Everything in the images is included. *There is no instruction manual, please check the website. *Please understand that this is a used item before purchasing. *There is no original box, so the main unit and base will be disassembled, wrapped in bubble wrap, and shipped in a recycled cardboard box.