This is a remote control for Panasonic products. There are scratches, minor marks, and faded lettering on the surface. The bottom cover is missing, but this does not affect functionality. Operation has been confirmed by infrared emission. If it does not work, we will accept returns and refunds. Batteries are not included. Due to the thickness of the product, the packaging will be simple, but please understand. If you purchase this item with other items, we will offer a discount, so please feel free to comment. Thank you for viewing.