This is a high-end model of a neck cooler. Manufacturer's suggested retail price: 49,800 yen Comes with a product case. It is in very clean condition. I have used it a few times, but it is very powerful. It can switch between cool air, fan, and hot air, and can also be controlled by an app! There are three panels on the neck that become cool or warm. Only the paper covering the box in the back is torn. Please understand that this is a used item. Shipping will be delayed during the Obon period, so please be aware.