This item is new and unused. There are no noticeable scratches, but it has been stored at home for a long time, so please understand that it is a used item. We inspect the items when listing them, but there may be minor oversights. Please understand. Please refrain from purchasing if you are looking for perfection. The zipper opens and closes without any problems. If anyone is interested in purchasing the 10th anniversary keychain as a set, we will offer a discount from the combined selling price, so please feel free to comment. #Sakanaction