It's been used to some extent, but both the hot and cold air functions work without any problems. The cord is slightly yellowed. Please understand that this is a used item before purchasing. This is a compact design Panasonic EH-NE18 hair dryer, equipped with ionity function to gently dry your hair. - Brand: Panasonic - Model Name: EH-NE18 - Function: ionity - Design: Compact design - Power cord length: Approximately 1.5 meters Thank you for viewing.