Shipping may take a little longer in December due to the busy season. Two keycaps are missing. The monitor is reasonably clean. The exterior has minor scratches and dents. The operation is not a problem. It has Windows 11 installed and 16GB of memory. The battery was replaced with a new one two years ago. Since the GPU is a GTX850M, it could run light games. The M.2 SSD is the boot disk, and the HDD is the storage disk. The only included accessory is the adapter. Reset complete. Color...Silver CPU type...Core i7 OS...Windows 11 Memory...16GB Gaming laptop