The heels are high, so I ended up not using them... They were very easy to try on, and the zipper closed smoothly even on my wider feet. It's a shame, as I definitely would have worn them if the heels were a bit lower. Hopefully, someone who can use them will. These were a gift, so I don't know the details, please understand. Please understand that these have been stored at home and are being inspected by a non-professional. Please refrain from purchasing if you are overly concerned about details. Please only purchase if you acknowledge that these are used items. No price reduction due to shipping costs.