Thank you for viewing. This is a BRUNO Double Heater Toaster. - Brand: BRUNO - Model Name: Toaster - Color: Olive - Included items: Power cord, tray, instruction manual Although it has not been actually used, it has been taken out of the box and bag several times for photography, etc. Operation has been confirmed. The box has a torn area. Everything in the images is included. Please refrain from purchasing if you are concerned about minor details other than the above. This is a used item, so please consider purchasing with the understanding that it is used. Regarding shipping, we will handle it carefully and promptly. Thank you.