The toes, heels, and heel are sparkling with glitter. They're glamorous, but not flashy. Anti-slip pads and blister prevention pads are attached to the heels. Insoles have been added to the soles. They can be removed if not needed. You can have adjustments made at a Diana store. There are no scratches inside or outside, but there is a snag on the right heel. Heel: 8.5 cm Made of soft genuine leather. The toes and part of the heels are enamel.