Brand new, unopened. #Not for individual sale #No substitutions The box has been opened, but the inner bag is unopened. The figure and card will be placed in the product box and wrapped in packing material for shipping. Please refrain from purchasing if you are overly concerned about minor imperfections! This is an authentic product purchased from a POPmart store. To prevent product substitution, we do not accept returns or cancellations after purchase. Thank you for your understanding.