This is a Panasonic MC-SB85K cyclone cordless stick vacuum cleaner. I've used it for about two and a half years. I've washed and cleaned it where possible. There is a general feeling of use, with scratches. The head has noticeable scratches. Please check the photos. It only includes the main unit, charging cable, and nozzles (as shown in the photos). There is no outer box or wall-mount plate. Since shipping is included, please refrain from price negotiations. - Model Name: Panasonic Stick Cleaner - Color: Dark Gray - Features: Motor Head Thank you for looking.