There are no noticeable scratches. It was assembled properly, and all the keys work. It comes with a portable case, swab, gloves, and other necessary items for the oboe. Reeds are not included; please purchase your own and find the ones that work best for you! The sound quality is not particularly different from more expensive models. This is highly recommended for those starting to play the oboe. Everything you need for the oboe is included! For those of you starting now! Please let this oboe produce beautiful tones!