Although the items other than the cutlery have been opened once, they have not been used. Please refrain from purchasing if you are nervous about the condition, as they are stored at home. Also, the items will be shipped in a simple manner, such as directly in a bag or box without reinforcement or cushioning material. Shipping with cushioning material is available for an additional fee. Returns and exchanges are not accepted under any circumstances. Please be sure to check the photos and profile before purchasing.