This item has been stored at home for a long time. While it hasn't been handled roughly, it has been slightly cut. I believe it's a good quality item with no noticeable scratches. It will be placed in a plastic bag, wrapped in cushioning material, and shipped in a cardboard box. Please understand that this is a used item. Thank you for your understanding. --- Search terms: Cutting mannequin Eucalyptus Christina Fontaine Human hair Cutting mannequin Beauty