This item is a used product. All included items are present. It was stored in a closet for most of the time after opening, so it is considered to be in relatively good condition. However, since it is a used item, please refrain from purchasing if you are looking for a new item or if you are sensitive to the condition. Please note that the included product codes have already been used. Please feel free to ask any other questions or negotiate the price in the comments section. m(_ _)m