This is a De'Longhi Capsule Ceramic Heater HFX30C11-AG. I purchased it new on Amazon in 2023. I am selling it because I haven't used it much and am decluttering. It has never been dropped, and while there are minor scratches from normal use, there are no noticeable scratches or damage, and it is in overall clean condition. I have confirmed that it works and it heats up normally. I will perform a final operational check before shipping. It has been used and stored in a non-smoking environment. I do not have any pets. Before shipping, I will clean it with disinfectant wipes and a blower, and I will carefully pack it with packing material and cushioning for shipping. Everything in the photos is included.